FAQ

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  • Q. 1. How long will it take to get a reply after we send you an inquiry?

    We will reply to you within 8 hours after receiving the inquiry on weekdays.

  • Q. 2. Are you a direct manufacturer or a trading company?

    We have an injection molding factory, 3 assembly factories, a battery pack factory, and we also have our own international trade department, we produce and sell by ourselves.

  • Q. 3. What products can you provide?

    We mainly produce industrial-grade and home DIY-grade power tool sets suitable for various scenarios.

  • Q. 4. What are the main application areas of your products?

    Our products cover almost the entire industrial application field, mainly including railway maintenance, automobile and truck tools, construction machinery, ships, machinery, construction, power accessories, electromechanical, hardware tools and other industries.

  • Q. 5. Can you make customized products?

    Yes, although we mainly produce our own products, we can also make customized products according to customer needs. We need to develop and produce products according to the drawings or samples provided by customers.

  • Q. 6. Do you produce standard parts?

    Yes, except for customized products, most of our products are mainly production-type power tools with standard parts.

  • Q. 7. What is your company's production capacity?

    We have dozens of power tool assemblers, 20 large injection molding machines, and a large-scale battery assembly plant, which can fully cope with the purchase volume of large-scale power tool wholesalers.

  • Q. 8. How many employees do you have in your company, and how many of them are technicians?

    The company currently has more than 200 employees, including more than 20 professional technicians and 5 engineers.

  • Q. 9. How does your company ensure product quality?

    First of all, we will have corresponding inspections after each process. For the final finished products, we will do 100% full inspection according to customer requirements and international standards;
    Then, we have multiple quality inspectors with more than 20 years of experience in the power tool industry, who can deal with any problems with product quality. At the same time, we also have a variety of quality inspection equipment to meet customer quality inspection requirements.

  • Q. 10. What is the payment method?

    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. In mass production, we usually pay a 30% advance payment first, and then pay the balance upon seeing the bill of lading. Most of our payment methods are T/T, of course L/C is also acceptable.

  • Q. 11. How are the goods delivered to customers?

    Usually we ship by sea, because we are in Jiangsu, we are only 90 kilometers away from Shanghai Port, and it is very convenient to export by sea. Of course, if the customer's goods are urgent, we can also transport them by air. Shanghai Airport and Shanghai International Airport are very close to us.

  • Q. 12. Where do you mainly export your goods?

    Our products are mainly exported to: Middle Eastern countries, South American countries, Russia, the United States, Germany, the United Kingdom, South Korea, and dozens of other countries.